Effective Date: February 3, 2026 | Last Updated: February 3, 2026
This Privacy Policy explains how Doctors of Cannabis, LLC. collects, uses, and protects your personal information when you use our website and telemedicine services. We take your privacy seriously - especially because the information you share with us is sensitive. Read this policy to understand exactly what happens with your data.
What Information We Collect
When you interact with Doctors of Cannabis, we may collect the following categories of information:
| Category | Details |
|---|---|
| Identity | Full name, date of birth, gender, government-issued ID |
| Contact | Email address, phone number, mailing address |
| Medical | Medical conditions, current medications, medical history relevant to your evaluation |
| Payment | Credit or debit card information (processed securely – we do not store full card numbers) |
| Application | State-specific information needed for your medical marijuana card application |
| Usage | IP address, browser type, pages visited, time spent on our site |
| Account | Login credentials and account activity on our patient portal |
How We Use Your Information
Everything we collect serves a specific purpose tied to getting you your medical cannabis card and keeping your experience secure. Here is exactly how we use your data:
- Complete your telemedicine evaluation with a licensed physician
- Process and submit your state medical marijuana card application
- Securely handle your payment for our services
- Communicate with you about your evaluation status, application progress, and renewal reminders
- Verify your identity for security and legal compliance
- Improve our platform and services based on how you use them
- Comply with applicable federal and state laws
Who We Share Your Information With
We only share your information with parties who are directly involved in completing your medical cannabis card process. We do not share your data for advertising, marketing lists, or profit-driven data sales.
Licensed Physicians
The board-certified doctors in our network receive the medical and identity information they need to conduct your telemedicine evaluation and make a professional recommendation.
Heally (Telemedicine Platform)
Heally powers our scheduling and virtual consultation system. They receive the information necessary to facilitate your appointment and maintain your patient records within their secure platform. Heally handles your data in accordance with HIPAA requirements.
Payment Processors
Your payment information is processed through a secure payment gateway. The processor receives only what is needed to complete the transaction - nothing more.
State Government Portals
Certain states require us to submit your information directly to their medical marijuana program portal on your behalf. We only submit what each state specifically requires.
Legal and Regulatory Bodies
We may disclose your information when required by law, such as in response to a court order or a lawful request from a government agency.
How We Protect Your Data
Protecting your information is one of the most important things we do. Here is how we keep your data safe:
- All data is transmitted using SSL/TLS encryption
- We are HIPAA-compliant – your Protected Health Information (PHI) is handled according to federal healthcare privacy standards
- Access to your personal and medical data is restricted to authorized personnel only
- We conduct regular security assessments and maintain administrative, physical, and technical safeguards
- Payment information is handled through PCI-compliant processors and is never stored in full on our systems
How Long We Keep Your Information
We retain your information for as long as needed to complete your medical cannabis card process and to meet any legal or regulatory record-keeping requirements. Once your data is no longer needed and retention requirements have been met, we securely delete or anonymize it.
If you would like us to delete your non-essential data sooner, contact us at legal@docsofcannabis.com and we will respond within 30 days.
Your Rights
You have the right to control your personal information. Here is what you can do:
- Access: Request a copy of the personal information we have on file for you.
- Correct: Ask us to update or correct any inaccurate information in your records.
- Delete: Request deletion of your personal data where legally permitted. Note that we may be required to retain certain records for medical or legal compliance.
- Opt Out: Unsubscribe from marketing or promotional communications at any time.
California Residents - CCPA Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- The right to know what personal information we collect, use, and disclose
- The right to request deletion of your personal information
- The right to opt out of the sale of your personal information (we do not sell your data, but this right applies regardless)
- The right to non-discrimination for exercising your CCPA rights
To exercise any of these rights, contact us at legal@docsofcannabis.com with the subject line "CCPA Request."
Links to Third-Party Websites
Our website may contain links to third-party websites that we do not own or operate. This Privacy Policy applies only to Doctors of Cannabis and our services. If you visit a third-party site, their privacy policy governs how they handle your data.
Changes to This Policy
We may update this Privacy Policy from time to time. If we make any changes, we will post the updated version on this page with a new effective date. We encourage you to review this policy periodically.
Contact Us
If you have questions about how we handle your information or want to exercise any of your rights, reach out to us:
Doctors of Cannabis, LLC.
Email: legal@docsofcannabis.com
Headquarters: Oklahoma City, Oklahoma, USA